| Classification of Complaints and Petitions | Processing Time (working days) |
|---|---|
| Proposals on Administrative Innovations and Reforms | 15 working days |
| Inquiries into Administrative Laws and Regulations | 6 working days |
| Reports on Acts in Breach of Law or Neglect of Administrative Duties | 21 working days |
| Protection of the Rights and Interests in Administration | 21 working days |
※ Processing periods shall not exceed 30 calendar days.