Our Bureau aims to gather suggestions from various sectors, promote harmony between tax authorities and taxpayers, increase taxpayers' willingness to comply, and implement public services. We have established a mechanism for direct face-to-face communication with the public. If citizens have specific suggestions regarding tax laws or administrative measures, or complaints about services from various units, they can communicate face-to-face with the Bureau's Director-general, Branch Director, or Office Director through the "Appointment with the Director-general" program.

*  Reasons for meetings:

1. Those with specific reform suggestions regarding tax laws and administrative measures.
2. Those who believe there is improper or unfair handling of tax collection matters by any of our Bureau's units.
3. Those who believe staff members of our Bureau's units have violated laws or neglected their duties.
4. Other requests for handling tax-related matters.

*  Reservation methods: 

　Applications can be made at the counter, in writing (PDF, ODT, DOC), by telephone, or by email.

*  Cases that cannot be accepted:

1. Those without specific content or without providing a real name or address.
2. Cases involving judicial prosecution or whose judgement have already been made.
3. Cases under administrative remedy or with final judgments.
4. Repeated petitions on the same matter that have already been appropriately handled and clearly answered.
5. Petitions sent to multiple agencies on the same matter, but the receiving agency is not responsible for the content.